Full disclosure: I created an account on Trust Pilot just to review Sun Basket. | The Key to Optimal Health is Eating Better Food, Not Less, © 2020 Sun Basket 4.31.4 After a full day of reaching out to both the banking entity and Sun basket, I finally received a refund. Customer Service Representative (2) Manager (2) Finance (1) Recruiter (1) Director (1) Customer Service Agent (1) Packing (1) Video Editor (1) Supervisor (1) Membership Ambassador (1) Food Production Team Member (1) More Less. Ingredients constantly missing or spoiled, sometimes the wrong meals all together - and they will nickel and dime you rather than show any sort of hospitality (ie they will refund you the exact cost of the item rather than offer any sort of compensation for the trouble). Sun Basket’s pork is always antibiotic-free and, as required by federal regulation, hormone-free. Accessibility Security. First of all, our analysis suggests they need to improve the packaging. Do you agree with Sun Basket's TrustScore? 501 - 1k. To meet growing demand while continuing to deliver outstanding customer service at scale, Samantha and Daniel turned to Salesforce to innovate fast. Phone. Read about their experiences and share your own! Login to your Sun Basket account to select your weekly delivery of recipes with organic and sustainable ingredients ASK AN EXPERT Interviews for Top Jobs at Sun Basket. Customer Service Agent salaries at Sun Basket can range from $18-$19. It irks me when businesses are not transparent, do not strive to hear from unsatisfied customers, and treat loyal customers poorly. Ask the representative to cancel all future deliveries. - Seasonal, non-GMO produce and responsibly-sourced meats and seafoods -… I love to cook but sometimes I want a break from hunting down recipes and shopping for ingredients. | Founders. Our meal kit plan delivers healthy recipes and organic & sustainable ingredients weekly, with menus for your lifestyle. April, 2014. Sun Basket Inc. 1 Clarence Pl Unit 10. Corporate Information Demoulas Super Markets, Inc. Corporate Office ATTN: Customer Care 875 East St. Tewksbury, MA 01876. You can SMS, E-Mail or Call us. Voice your opinion today and hear what 2783 customers have already said. Delicious from-scratch kits Convenient pre-prepped options Substitutions sometimes offered Can add other grocery items to your order Good packaging With Sun Basket, you have the opportunity to select meals and ingredients that work for you. Read about their experiences and share your own! Monday - Thursday I want to support our local farmers and receive good quality produce and meats b… Sign up to uncover company details. Name. Apply to Derrick Hand, Crew Member, Medication Aide and more! 978-851-8000. Our chat bot, Sunny B, can help with common issues 24/7. Hours. Reviews from Sun Basket employees about working as a Customer Service Representative at Sun Basket in San Jose, CA. See all Customer Service Agent salaries to learn how this stacks up in the market. Sun Basket has experienced an influx of new customers and service requests as a result of COVID-19. Read about their experiences and share your own! Online Customer Reviews/Complaints: Sun Basket has been featured in major media outlets including Wall Street Journal, San Francisco Chronicle, and San Francisco Business Times. Unfortunately with the COVID-19, customer service was not available with the banking entity or Sun basket. Quick way to get your order and delivery questions resolved 24/7. Terms Sun Basket will get three main suggestions from us. 2,784 people have already reviewed Sun Basket. Sun Basket takes forever to respond to emails and concerns. This estimate is based upon 1 Sun Basket Customer Service Agent salary report(s) provided by employees or estimated based upon statistical methods. Founded. Kelly had appeared on Iron Chef America, and had been cooking in San Francisco for 25 years.Zbar previously founded social analytics platform Tap11, which he sold to the founders of YouTube.. By May 2015, the company was serving customers in eight states. ASK AN EXPERT Get advice from Sun Basket customers just like you. We are here M-F 8-5 PT. 3 Sun Basket Customer Service Representative interview questions and 2 interview reviews. This estimate is based upon 1 Sun Basket Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Last but not least, make it easier to cancel a subscription – customers shouldn’t have to call someone to do that, and especially if they never answer! Reviews from Sun Basket employees about working as a Customer Service Representative at Sun Basket. The best food from the best farms & personalized, easy recipes, delivered! Free interview details posted anonymously by Sun Basket interview candidates. Check out our Sun Basket reviews, and find out everything about this meal delivery service–from the ordering process to menu plans to pricing. With paleo, vegetarian, and gluten-free options, this meal kit is an excellent value for the discerning eater. Including recipesthat will actually work. We'll be sharing your feedback with our Service Manager to ensure we have enough coverage to assist our customers. Privacy Started. To me, it’s worth trying something like this to see if it would give me a little break so I can focus on just cooking. CHAT WITH SUNNY B History. CONTACT US You can order for as long as you want and pause or stop whenever you feel like it. Number of employees. Contact Sun Basket customer service at 1-855-204-7597. SELF-SERVICE 5 free credit every month. Worst customer service from all meal subscription services. | Read 1,301-1,320 Reviews out of 2,809 Specialties: Sun Basket makes it easy to cook delicious, healthy meals that you'll love. It allows you to cook and eat something new every week without spending time on grocery shopping and meal planning. Sun Basket Sun Basket is the kind of service that does everything to ensure its customers are happy. Privacy Policy and Average Sun Basket hourly pay ranges from approximately $12.08 per hour for Food Preparation Worker to $17.00 per hour for Customer Specialist. Sun Basket Recipes Videos Tips & Techniques From our blog, The Sun Times The Key to Optimal Health is Eating Better Food, Not Less Sun Basket offers free delivery and is currently only shipping to CA, OR, WA, CO, UT, AZ, NV and ID. 2,809 people have already reviewed Sun Basket. 2,790 people have already reviewed Sun Basket. Please send us an email at help@sunbasket.comusing subject line Trustpilot, and we'll be happy to further assist you. In, Get Also, customer service needs to be more available. 69 Sun Basket jobs available on Indeed.com. | Read 1,241-1,260 Reviews out of 2,790 CONTACT US You can SMS, E-Mail or Call us. Sun Basket Inc. Internet Service. Read about their experiences and share your own! Terrible Customer Service Experience. I’ve been trying to find a company I could grow to love that delivers ingredients worth serving right to my doorstep. 2,783 people have already reviewed Sun Basket. 100% of Sun Basket beef is humanely raised in pastures to maintain the quality of the end product by reducing stress and strain on the animal throughout the life cycle. Phone. The average Sun Basket salary ranges from approximately $20,000 per year for Production Worker to $75,000 per year for Marketing Manager. Consumers complaining about SunBasket most frequently mention customer service, home chef and credit card problems. San Francisco, CA 94107-1962. You have been subscribed to our newsletter! Sun Basket is a subscription-based meal kit service that delivers chef-crafted recipes and fresh, mostly organic seasonal ingredients. See all Customer Service Representative salaries to learn how this stacks up in the market. SELF-SERVICE Quick way to get your order and delivery questions resolved 24/7. Business Profile. Tell the representative that you would like to cancel your Sun Basket account. | Sun Basket is a rapidly-growing meal delivery service known for its fresh, organic ingredients and incredible, healthy recipes designed by head chef Justine Kelly. Learn about Sun Basket culture, salaries, benefits, work-life balance, management, job security, and more. SunBasket ranks 7th among Grocery Delivery sites. Check out our Sun Basket reviews, and find out everything about this meal delivery service–from the ordering process to menu plans to pricing. Decent Food, Horrible Service Some of Sun Basket’s meals are great, but their consistency and customer service is abysmal. Service 4 We are here M-F 8-5 PT. Customer Service Representative salaries at Sun Basket can range from $17-$19. Social media. | Sign | Read 361-380 Reviews out of 2,784 SunBasket has a consumer rating of 2.43 stars from 120 reviews indicating that most customers are generally dissatisfied with their purchases. Email. CHAT WITH SUNNY B Our chat bot, Sunny B, can help with common issues 24/7. The recipes are simple, the ingredients are fresh, flavorful, and incredibly healthy, ordering is easy, and the subscriptions are flexible. Hello Alexander, thank you for sharing your feedback and we're so sorry to hear about your Sun Basket experience. Get advice from Sun Basket customers just like you. They advertises that the food is organic, but no, in order to get the organic food in your subscription, they upcharge you from their base rate unlike other food subscription companies that offer far better customer service and only offer organic food and don't upcharge you for it. They provide flexible meal plans which can be customized for gluten-free and vegetarian options. Sun Basket is a meal delivery service that features organic produce, responsibly raised meats free of antibiotics and added hormones, and sustainably sourced seafood. Close. Employee contacts. Terms of Service apply. Sun Basket is a healthy cooking service that delivers the best organic ingredients and easy customized recipes weekly to customers door. This site is protected by reCAPTCHA and the Google Learn about Sun Basket culture, salaries, benefits, work-life … Sun Basket was founded in 2014 by San Francisco chef Justine Kelly, tech entrepreneur Adam Zbar, Tyler MacNiven and George Nachtrieb. Please select an option from the menu above to get started. Adam Zbar. From our meal kits to our Oven-Ready selection, we have an option that fits your lifestyle. Have you ever had dinner ingredients delivered to your home? 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