Several troubleshooting sites started with folks replacing the $125 ice maker, only to find out the problem was not solved!! The icemaker assembly cost at least 500 bucks to replace. I would never recommend Whirlpool. I think caused by the unit trying to dispense and bulging in and out as the drive turns but the dispenser arm is frozen up. 12/27/2017 by Now it has stopped working completely. Good luck and like and Subscribe! The tray will often be stuck due to worn gears. Also, at least one of the clips on the hold tray has chipped now so it is a little loose in the housing. I noticed a small bit of frozen ice stuck in there and cleared that out. Once it is disconnected, simply blow a little air through it. It beats those effing ice trays. Had to make a patch to reconnect wires and now I'm making ice. The light on the sensor was blinking. I melted them out and waited to see if it would start working again, and it didn't even dump water into the tray. “Work smarter not harder.” –some smart guy-Is the on of switch, located on the right side ice maker control slid to the on position? Where the heck are they? The water dispenser is working just fine. If not already done, install the ice bin on the door. When ever I shut off the water to replace the filter my ice maker stops working. This site gave me every tip I tried and it took a ton of trial and error. We do have an RO but have had no issues in 2 years. A sealed system issue is expensive. There could also be a loose wire connection to a sensor causing intermittent issue. Then it started melting and water was freezing in the bottom so it would not dispense. Very expensive. The arm slips into a slot on the I/M head. mitchell.brandon. I bought this Uline icemaker because a previous one I owned worked flawlessly in a boat - stored in winters and abused summers -for over 15 years and as far as I know is still working. Since day one ours has put out crushed ice when it is set on cubed. Problem is that it’s cut right up against the part where it goes up into the freezer so it’s nearly impossible to patch .. grrrr, 03/06/2020 by Right now I have a half a bin full of ice! Water dispenser, filter and pressure are fine. Each of those two gray PEX tubes has a quick disconnect feature to simplify the removal of the door. This is due to a bad heater thermostat. The valve requires at least 20 psi to function properly. The temperature in the ice maker compartment will rise and the ice plug in your fill line will melt naturally. I run water thru the drinking water supply to discharge the air and I still have problems getting ice. @ladytech Have the Whirlpool people coming out this week. also, how do I access them? This is a saga about a standalone Uline icemaker in my basement bar. We purchased a Whirlpool WRF736SDAM unit back in late 2014. I replaced the ice mold last week and got a few dumps of ice and then it became a random dump every few days. If there is ice in the mold of the ice maker then run . Figured out the ice doesn't always dump right. Looks like water is not entering the ice maker. If the door switch fails, the dispenser will not turn on. Hold the left most button on the user interface for 3 seconds. I hope my suggestions help. @auger. Before scheduling a service call, always unplug or urn off the breaker for several minutes for the control board to reset. Then stops dispensing ice and the motor cranks and the icemaker cover bulges in and out. Randy Osborn, when you turned the breaker off, the control board did a reset. I just saw this thread and checked and sure enough power and neutral line was cut !! Disconnect the one to the ice maker. This code indicates an issue with the switch in the ice maker not working correctly. Just heard another dump and fill! See if the coils have ice on them. Seriously low quality performance and service. So I had the unit make some ice then lifted the arm so the icemaker assembly would no longer cycle. I didn’t even have to replace the mold but who cares! Have repeated this many times with same results. Been doing some reading here on and off for the last couple weeks. It wasn’t making any ice. How long will it make ice once it starts back up? Making a big lump of ice and stopping the ice dispenser auger. Whirlpool WRF736SDAM14 not cooling enough and makes loud humming noise About a month ago our fridge stopped producing ice like it did. If you look at a photo of the fill tube, the blue wire is taped & insulated along about 2/3 of the fill tube for the ice maker. The ice cubes are smaller than before but I don’t care at this point. Most I/m have a thermostat that won’t allow the I/m to advance until the temperature is 9*f or below. Whirlpool In-Door Ice System Troubleshooting. I pulled out the wire harness plug connector, then stripped the ends of the yellow wire on either side of the break and spliced in a new 3” long piece of wire in between with barely enough wire exposed for crimp-on wire nuts. (Test the blue wire, not the socket that it plugs into.). Plugged it up and dang it works. If you have a ice maker in door with the infrared ice level you need to check wiring harness at bottom of freezer door. He wasn’t sure which, and I said I’ll call him after I play with it a while. The temperature control module cost 40 bucks and any idiot could change it out. I than proceeded to let my feeling known about that. Accessibility. The home may have insufficient water pressure. This is due to a rise in temperature. Jorge rocha, Check wires at the bottom of the door. Not only do you need your ice maker to start working faster, but you also need to get your house ready for guests. I also looked online - A whole new icemaker was $1200. Press the “Ice” button on the dispenser door if your dispenser doesn't have separate ice and water dispenser levers. I slept in the room beside the kitchen all night to listen to the glorious dump and fill sound. Go ahead and replace the ice maker and it should work for you. Just had another problem with my ice maker! Took out the ice holding unit and it was full of melted together ice cubes and had a frozen solid dispenser. Original review: Aug. 23, 2020. The control board then shuts off the ice maker. This can cause ice to back up above maker. monica johnson. I bought it in 2007 and starting about 2017 it would make ice for a few days then suddenly the ice bucket would be full of water. Gold model G17FVCXXY00 and yes the icemaker is on, have flushed the air out of the water filter and replaced it, Check for cut wire at the bottom of the door. Turn the switch off; then unplug the refrigerator and leave it unplugged for 5 minutes. The other one did nothing when I pushed it in. We hope this helps. I was about to try to replacement ice maker W10873791 for my Whirlpool side-by-side Fridge-Freezer WRS571CIHZ. If the mold thermostat is defective, the ice maker will stop making ice. Check wiring harness at bottom of freezer, © 2021 iFixit — Licensed under Creative Commons — Privacy — The instructions below from DIYers like you make the repair simple and easy. Whirlpool fridge is about a year and a half out of warranty. The wiring harness that comes out of freezer door has major flaw. Thank you! If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. Matt If you unplug that and test with an ohmmeter, you should see a resistance of about 46 ohms. Question 1 - what should I do to get the ice maker working ? The rake is the is what rotated to push the ice out. If not, repost your problem as a NEW question and include the model number. (It should be printed on a label attached to it. Have checked water pressure, have replaced water inlet valve to ice maker. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. Check the water flow and test the pressure to determine if it is at least 20 psi. So 45 min later another dump and fill! Could put a bleed valve after filter. In addition, check to see if frost has accumulated on the evaporator coils. If you think it's the infrared level light use your cell phone on camera mode and look at light. Once the mold reaches the proper temperature, the icemaker ejects the ice cubes and refills the ice mold with water. I kept reading EVERY post I could!!! If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Greg Campbell. The camera will pick up the light so you know that part is working. The "heater" is a piece of resistance wire with a light blue insulation. Whirlpool WRF736SDAM Pdf User Manuals. When the ice level reaches the top of the bucket, it interrupts the infrared beam. It turned out there was an air gap at the top that let in room air which allowed water to condense on the outside of the water supply line and run into the icemaker and freeze. Ice Maker Mechanics and Troubleshooting Service Manuals. If the icemaker module is defective, the ice maker won’t make or dispense ice. You can manually cycle the ice maker if you know how too do this. Set the ice maker control to the “On” position. Whirlpool sent out a repair person. This is the ice maker error code test. There’s a small amount in the bottom of the tray and I’ve noticed the fridge doesn’t feel as cold. Then, after I did nothing more, two days later it mysteriously starts making ice again. If the thermostat contacts are open, the ice maker will not make ice. The unit is level in all directions. We've defrosted the ENTIRE unit and after 2 days the ice maker was back to normal. Let’s take a look at how to run through the steps to find the cause. Infra red is working properly. If you run your faucets until the air is removed, you still won’t remove the air that is in the tubing to the ice maker itself. Weird! Use a sturdy glass when dispensing ice (on some models). Ice Maker Not Making Enough Ice. Whirlpool Refrigerator WRF736SDAM11 Troubleshooting and Repair Help We’ve put together a list of symptoms for Whirlpool Refrigerator model WRF736SDAM11 below. I hope this helps you determine the problem. If you look at a photo of the fill tube, the blue wire is taped & insulated along about 2/3 of the fill tube for the ice maker. The gears that turn the fingers that push the ice out are stripped. DIRTY CONDENSER COILS cause Ice production to slow down. 01/18/2018 by Janet Mullen, Dr John Christensen The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. my ice maker stopped working as well. We have changed water filter ,got a new whole new ice maker component , still not working will work for a few days and then freeze up again ,we had a power failure for about 5 hours and icemaker started working again ,we even turned our freezer down for 5 hours and that helped but now even that does not work ,so now I am going to have to get a new door ,thank god it’s still under warrantee .We have the whirlpool side by side with icemaker in door ,lots of issues with that you would think they would have a recall or find a fix for this problem? This is not uncommon actually. The water inlet valve requires a minimum of 20 psi to function properly. Something interesting to note, I have filled the hopper with ice from a bag. I just hated to think about buying a perfectly good fridge and sending something to a landfill. All night baby!! The icemaker module is equipped with a motor that cycles the ice ejector arms or turns a tray to eject the cubes into the ice bucket. I paid 100 bucks for a technician to come out and look at it - he said the compressor is working fine ( which I was glad to hear!) Open the left hand French door and you will see two "ducts" on the left edge of the door that match two ducts on the refrigerator. Click on your symptom to see what causes it and how to fix it. I had a hunch to test one more thing!!! I don’t know if anyway to prevent it. @Daniel DiVita What is the model number? No more whirlpool frig. Totally disgusted with Whirlpool. When the ice level drops below the beam, the control board signals the ice maker to make more ice. Air will get into the lines. Manual check the freezer temperature. 12/29/2017 by I had a hum but no turning. Flush the air out of the water lines by letting the water dispenser on the door run about a gallon or more water through it. You want to go to number 56. Here are some fix’s for several situations. The owners manual might have that information. First, depending on your model, make sure that the on/off switch is in the on position or the bail arm is in the down position. If the ice level control board fails, the ice maker will stop making ice. I feel I’ve in the maker but it never dispenses?!? At the end of the cycle, the icemaker module sends power to the water inlet valve to refill the tray with water. If it’s still on or jammed, continue reading. Ice maker quit after replacing water filter. After months of owning ours it started to not make ice or it was hit or miss. I turned the breaker back on and the ice maker started working again. I thought maybe it was a bad optics board and then kept reading about how the optics board communicates with the door switch to tell it the door is closed make us or don’t make ice or allow water flow because the door is open. Ice maker not making ice is the most common symptom for Whirlpool WRF736SDAM12. The door arrives dented. Replaced the entire ice maker in the freezer, replaced the water valve. I wish I could call everyone having this issue and let them know to try this. If it is NOT plugged with ice, it will feel like you're blowing through a straw with very little resistance. If the icemaker is too warm to keep the ice cubes solid, its likely the temperature in the fridge is too warm, thus we would suggest replacing the compressor start relay under part PS11750123 for your model to fix the issues. Even worked for a few days. A complete model overview for my WRF736SDAM12 Whirlpool refrigerator from PartSelect.ca. An actual Whirlpool certified repairman came out to check our icemaker. View online or download Whirlpool WRF736SDAM Use & Care Manual, Energy Manual Read more. If I fill the ice just below the sensor the fridge starts producing ice again. If you have pets, clean more often. Marlene Roy. It abruptly stopped making ice. Ice tray wouldn't turn. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. Well we are having same problem and repair man said our heater that keeps water line to icemaker is not working and that line freezes up ?We have water to drink from our fridge . Pauline Sharpe. Once controls the light to the freezer. Considering the routing of the wire, the most likely points of failure are the plug pin connections or at the potential chafing spot where it enters the "ceiling" of the ice maker compartment, right along the route that the ice maker fill pipe enters the compartment. Could this be the problem? If the door switch does not have continuity when activated, replace it. Terms — Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. I have a new kitchen, new Whirlpool appliances and I am buying bags of ice. thanks for responding and no water. On Whirlpool Ice makers most of the ice maker's parts can be checked for resistance through the front of the ice maker. Water is runni … read more So thankful!!! One component of the ice maker assembly might be defective. His reports go back to Whirlpool so hopefully they've addressed the issue. Make sure that the water pressure to the valve is at least 20 psi. This can happen due to sediment in the water building up on the ice tray and making it hard for the ice to release from the tray. The fridge and freezer are both at the right temperature, we change the water filter as soon as the light comes on every six months. If the coils are iced up, this prevents the flow of cold air into the fridge side, thus the freezer is working and not the fridge. Randy Osborn Whirlpool will not help me. Apparently if they leave that gap at the factory then this icing up problem is likely to happen. But first I tried to google search for solutions to "ice maker stopped making ice". 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Ice production this guestion to address each one house filter forever as long as they are trying to order!... Bleed all air before it gets to ice maker fill tube has a ice maker and is making ice flow! Ifixit — Licensed under Creative Commons — Privacy — Terms — Accessibility and is making.... Temperature is above 10 degrees Fahrenheit, the ice level you need ice! The slot. ) mode and look at light working correctly post i could!!!!... It should but rather randoly stops when reset button on the evaporator coils was broken working correctly cost to... Here ’ s still on or jammed, continue reading & freezer and bin on the tray!